Library Customer Service Assistant - Kaiāwhina Rātonga Wharepukapuka


Support staff and students, solve information problems, lead change 

Bring your innovation and creative thinking to the successful Library team based at our Hamilton City and Rotokauri campuses. 

About the role 

Within our Library environment you’ll work with databases, e-books and the team, analyse problems and help our students succeed. You’ll support staff and students with your creative thinking and innovation. 

This is a permanent part-time position, working 23 hours per week.  

Are you an ideal candidate? 

Are you tech-savvy with excellent verbal and written communication skills? With your outstanding customer service experience and digital literacy, this could be the job for you. Add flexibility and a proven ability to work with customers to solve problems and you’ll excel in this role. 

Applicants must be able to work one weekend afternoon (12pm-5pm) a week. Over the summer break, times may be changed due to opening hours of Library. 


  • 3-4 years’ work experience 
  • NCEA Level 3  
  • Digital literacy 
  • Ability to undertake some physical demands such as lifting and moving heavy boxes and pushing library trolleys 
Desirable: Experience working in a busy client-focused environment, information provision, Library experience, Acquisitions. 


Working at Wintec 

One of New Zealand’s leading tertiary institutes, Wintec’s focus is on innovation and future-proofing. Our Library team works tirelessly to stay abreast of the fast-changing world of technology and industry practice. For an energetic self-starter looking for a fast-paced working environment,

Wintec is the place to be. 

Lead change shape the world of Library at Wintec – apply for your next role now. 

Apply Now

Part Time Permanent

Job no: JA1697

Location: City Campus, Rotokauri Campus

Closing Date: Friday, 4 December 2020